Privacy Policy
Last updated: April 7, 2025
This information is provided pursuant to the Federal Act on Data Protection (FADP) and of the Regulation (EU) 2016/679 (GDPR) to users who interact with the site www.chandranaturopatia.ch (hereinafter, the “Site”).
1. Data controller
Chandra Olivieri
E-mail: info@chandranaturopatia.ch
2. Types of data collected
- Browsing data: IP address, browser type, operating system, date and time of access, pages visited (server logs and Google Analytics).
- Data provided voluntarily: name, surname, email, telephone number, messages sent via contact forms.
- Cookies: technical, analytical, third-party. See Cookie Policy.
3. Purpose and legal basis of the processing
| Purpose | Legal basis |
|---|---|
| Respond to requests via form | Consent of the interested party (art. 6.1.a GDPR) |
| Management of bookings and consultations | Performance of a contract (art. 6.1.b GDPR) |
| Statistical analysis and site improvement | Legitimate interest (art. 6.1.f GDPR) |
| Legal and tax compliance | Legal obligation (art. 6.1.c GDPR) |
4. Methods of processing
The data are processed with electronic and paper tools, adopting adequate technical and organizational measures to guarantee their security and confidentiality.
5. Data recipients
The data may be communicated to external suppliers for technical and management needs:
- Hosting: Google Cloud Platform (servers in EU)
- Form: WordPress / Elementor
- Statistics: Google Analytics 4 (anonymized IP)
- Email marketing (if enabled): Mailchimp / Short
6. Data transfer abroad
Data may be transferred outside the EU only to entities that offer adequate guarantees (e.g. Standard Contractual Clauses).
7. Retention period
- 12 months for requests without commercial follow-up
- 10 years for data related to consultancy or tax obligations
- Until revoked for any newsletter subscriptions
8. User rights
The user can exercise the following rights at any time:
- Access, rectification, deletion
- Limitation and opposition to processing
- Data Portability
- Revocation of consent
- Complaint to the Federal Data Protection Commissioner (FDPIC) or to a European supervisory authority
To exercise your rights: info@chandranaturopatia.ch
9. Cookie
This site uses technical and analytical cookies. For more details, see our Cookie Policy.
10. Changes
This Privacy Policy may be updated. Any changes will be posted on this page with the update date.
